City Capital Finance Limited
Austen House, Station View,
Guildford, Surrey,
United Kingdom, GU1 4AD
City Capital Finance Limited (“we”, “our”, “us”) is committed to protecting the privacy, confidentiality, and security of personal data entrusted to us. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in the course of providing our financial and advisory services.
1. Scope of This Privacy Policy
This Privacy Policy applies to all personal data collected by City Capital Finance Limited through our website, digital platforms, communications, client engagements, contractual relationships, and professional interactions. It covers individuals including, but not limited to, clients, prospective clients, business partners, suppliers, professional advisers, and website visitors.
2. Information We Collect
We may collect and process the following categories of personal data:
- Identification Information: Full name, date of birth, nationality, identification documents (passport, national ID, driver’s license).
- Contact Information: Residential or business address, email address, telephone number.
- Financial Information: Bank account details, transaction information, financial statements, credit information, funding requirements.
- Corporate Information: Company name, registration details, ownership structure, director and shareholder information.
- Compliance Information: Know Your Customer (KYC), Anti-Money Laundering (AML), sanctions screening, and due diligence records.
- Technical Information: IP address, browser type, device information, website usage data.
- Communications: Emails, correspondence, meeting notes, call records, and consultation details.
We only collect personal data that is necessary for legitimate business, legal, or regulatory purposes.
3. How We Collect Personal Data
Personal data may be collected through:
- Direct interactions (meetings, emails, telephone calls, online forms)
- Website usage and enquiry submissions
- Contractual and onboarding processes
- Regulatory and compliance checks
- Third-party service providers, professional advisers, or publicly available sources where legally permitted
4. Lawful Basis for Processing
We process personal data in accordance with UK GDPR under one or more of the following lawful bases:
- Performance of a Contract: To provide financial services and fulfil contractual obligations.
- Legal Obligation: To comply with regulatory, tax, AML, KYC, and reporting requirements.
- Legitimate Interests: For business operations, risk management, service improvement, and fraud prevention.
- Consent: Where explicitly provided, particularly for marketing communications.
- Vital Interests: Where processing is necessary to protect an individual’s vital interests.
5. How We Use Personal Data
Personal data is processed for purposes including:
- Assessing eligibility for financial products and services
- Structuring and administering business loans, BG/SBLC, fiduciary and financial management services
- Conducting compliance, risk assessment, and due diligence checks
- Communicating with clients and responding to enquiries
- Managing contractual relationships
- Improving our services, systems, and website functionality
- Meeting legal, regulatory, and reporting obligations
We do not use personal data for purposes incompatible with those described above.
6. Data Sharing and Disclosure
We may share personal data with:
- Financial institutions, lenders, and funding partners
- Legal, accounting, compliance, and professional advisers
- Regulatory authorities, law enforcement agencies, or courts where required by law
- Technology and service providers supporting our operations
- Third parties involved in transaction execution, subject to confidentiality obligations
We do not sell personal data to third parties.
7. International Data Transfers
Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, including contractual protections, adequacy decisions, or other lawful mechanisms in compliance with data protection laws.
8. Data Security
City Capital Finance Limited implements robust technical and organisational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures include access controls, secure storage systems, encryption where appropriate, and internal data handling policies.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, tax, and reporting requirements. Retention periods are reviewed regularly and data is securely disposed of when no longer required.
10. Your Data Protection Rights
Under UK GDPR, individuals have the right to:
- Access their personal data
- Request correction of inaccurate or incomplete data
- Request erasure of data (subject to legal obligations)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Requests can be made by contacting us using the details below.
11. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience and analyze site usage. Cookies do not collect personally identifiable information unless explicitly provided. Users may manage cookie preferences through their browser settings.
12. Third-Party Links
Our website may contain links to external websites. City Capital Finance Limited is not responsible for the privacy practices or content of third-party sites, and users are encouraged to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect legal, regulatory, or operational changes. Updated versions will be published on our website with the revised effective date.
14. Contact Information
For privacy-related enquiries, data access requests, or concerns, please contact:
City Capital Finance Limited
Austen House, Station View
Guildford, Surrey, GU1 4AD
United Kingdom